Family (Tenant) Portal

The Lumberton Housing Authority has transitioned to PHA-Web for as our system of record.

What does PHA-Web offer?

• View your account balance.
• Update your contact information.
• Sign up for email/text message alerts.
• Submit work orders.
• Securely exchange documents with housing staff.
• Communicate with housing staff.
• Update contact and banking information.
• Pay online.

What do you need to do to enroll?

• You will receive a letter that will give you instructions on how to create your profile, which will include your Personal Identification Number (PIN), the preferred User Name for you to use and you will receive the name of your Housing Manager.